FAQ

Are you still open? I’ve been told you have closed.
Yes, we are open. We operate tours seven nights a week every day of the year*, except Christmas Day.
We are a new company that started trading when the old company shut down.
*Dependent on bookings

Where are you?
We are located in Beechworth, Victoria, approximately 30km (20 mins) east of the Hume Hwy.
Our exit is just north of the two Wangaratta exits. Just follow the Beechworth signs, and when you hit town turn south into Camp Street at the only roundabout. You’ll find us at the top of the hill. Once in the asylum grounds, turn left and follow the curved road around to the Bijou Theatre.

Are you associated with Beechworth Ghost Tours (AKA Twisted History)?
No, we are in no way, nor ever have been, affiliated or associated with the previous business.
We have bought the buildings BGT operated from and operate our own tour company.

Are you faking it?
No. The asylum is creepy enough without us having to stage anything.

Are there supernatural occurrences every tour?
Sometimes things happen that most or all people notice. Sometimes a few people see, hear or feel things that freak them out. We do not guarantee paranormal activity, but if it’s going to happen anywhere, it’s in our asylum.

Can we use cameras?
Yes, you can. We do request that you don’t flash into the eyes of tour guides or other patrons. It’s hard not to trip over something when you can’t see a thing.
No video cameras allowed during any tour unless you are specifically told you can film things (mostly during investigation tours).
No professional photography allowed except on specific photography tours. Contact the operators to arrange these tours.

Are the tours disabled-friendly?
There are three flights of stairs during the tour.
We are working on shorter tour at a lower cost that is disabled-friendly, so please contact us for more information.

Is there a cafe, gift-shop, and toilets?
Yes, there are toilets available at the beginning and end of all tours. There is also an office/shop selling drinks and souvenirs. Early in 2018 we will expand on this and open up a small cafe, bookshop, and curio shop.
At this point we have no plans to sell adult nappies, but we will re-assess this once we see how many people ask for them.